Thursday, October 27, 2011

Puke For Sale on Ebay?

So today I fully intended on doing a blogger spotlight post, but then I forgot my iPad at home, so I actually took a real lunch break today! Who knew by the time I got home the post would have to be put aside.

I have been receiving emails, Tweets & FB comments on Unicorn Puke being sold on Ebay. I know many of you are upset over it and are wanting to know how I feel. I have known for a few days now that a bottle has been on Ebay, we regularly google Cult Nails and found it. I saw a few other colors on Ebay before so I wasn't really surprised.

But how do I feel? If I am being 100% honest, I am feeling quite a few emotions and they just so happen to completly conflict with each other.

Let's start by going back when I decided to make a few bottles called Unicorn Puke, shall we? At first I thought we were going to get charged for the extra screen printing in gold, and if that happened I thought I would pass the cost on. When that didn't happen, Juan & I actually talked about pricing them at $15 since they are limited edition. But as we talked it out, it just didn't feel right for us. It isn't who we are. Yeah we could have made a few extra bucks, but we just didn't feel like it would be worth it for us. Kind of like the same thing we did with the base & top coat by pricing them cheaper because we know it is something that needs to be replaced more often. We want to stay true to who we are.

Now don't get me wrong, this is a business. Something I am proud of and hope to make enough money that I can do this full time and help support my family. I do want to make money doing this. I don't want to come off as holier than thou, because of course I want to make money off this!

So now here we are with Unicorn Puke selling for mega bucks on Ebay. If I'm being honest, my first thought was OMG! Something I made is selling on EBAY! WOW! WOW! WOW! I made that! I can't believe I created something that people want THAT bad! Then I thought, wait, that person is making money off my brilliance! (Yeah need to deflate that ego! ha!ha!)Then I thought - wait who's the brilliant one? She bought 2 bottles (Yes I was able to figure out who they are) and is selling one and might make a few bucks for herself. Good for her! I mean if someone stopped me on the street and offered me $100 for my sneakers that I paid $50 for them, I would take them off right there and hand them over! I mean seriously - I totally would. But then I feel bad for the person who missed the sale by seconds and didn't get a bottle because someone bought one intending to profit off it. But then - there really is no guarantee that they would make money. And if someone is willing to pay, then isn't that between the two of them? So yeah I see that it sucks, but at the same time, They are making money, and who knows maybe they need that money or maybe they don't, but in the end it's their bottle to do with what they want.

But even funnier, last night we were contacted by someone who I accidently sent two bottles to and she only ordered one. Somehow 2 shipping labels printed and she got two packages. (I knew I was one short in my personal collection and I thought one of the kids took it. Oops! But she emailed us and asked us what we wanted to have her do. We told her to keep the extra bottle and maybe do a little Random Act of Kindness. Since there are so many who wanted it and missed out, maybe she knew one of them and could pass it along. She is giving it away. So it's kind of humorous that we are giving bottles away and people are selling them.

Of course then Clairvoyant comes into play. It is the same exact thing. Does the name really mean that much? If so should I make more Unicorn Puke to stop the madness? Is that fair to those who already have their bottles? It kind of takes the fun out of the limited edition bottles. Which I did because well - it was fun! It was kitchy, because those of us in the know would get a kick out of it! No other reason! So no I won't make more, and if someone wants to pay crazy money for a bottle - let them. Those who would rather save their money, wait for Clairvoyant, because once it's on your nails, you can call it whatever you want, because it literally is from the same batch as Unicorn Puke. No one will know! Well honestly, know one would probably know anyway, I'm no Chanel after all! (Yet! lol)

EDITED TO ADD: One of the Ebayers posted in the comments and for her protection, I removed all her comments. I don't ever want anyone to feel attacked in my community, and I felt she left a lot of personal information that really is no ones business, so for her protection, I removed them. Let's make it a new day and a great weekend!

44 comments:

  1. well put! i love my bottle and will cherish it forever!! because it is limited edition, and i set an alarm clock just to wake up to buy it, i am going to hold on to that baby!! i also love the little extra touch of the numbering :)

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  2. Great post Maria! I was wondering what you thought about this. I have two bottles but I think they are staying with me for good. If I ever put one on eBay, it would be for charity. I did a charity auction with some bento blogger friends of mine following the Japan Quake, and it felt really good. If there seems to be a good reason to auction UP for charity, I may do it, but otherwise they are my babies. :)

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  3. I agree 100%, keep doing what you're doing :)

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  4. Keep it limited. Let the evil bayer have their day. They've become a pariah...you're a hero. Actions speak louder than words and of course you felt all those feelings! Who wouldn't? Bravo girlfriend, bravo!

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  5. I love your attitude about this. I got my second bottle with the intention of giving it to my recipient of our Secret Polish Santa group, but after seeing it go for almost $250 I'm starting to second guess that decision.
    After reading your feelings about this, I think I'll go ahead and give it to her like I had planned. It IS special, but it makes me feel good to do nice things and I already have my bottle for sentimental purposes.

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  6. I had a conversation with the person who received the extra bottle and I knew from the beginning that she would do the right thing, cause she is that type person! WTG RoseMary! I figured she would be able to keep it, but it would be nice to let you know in case someone came up a bottle short and called you, that it wasn't someone trying to con you out of a bottle for free. I bought two bottles and one is being kept and cherished, the other...shipped to Hong Kong to another crazy fan of Cult Nails! The price to her...our usual trade of nail polish, no more...no less. I watched that sale for the past few days on ebay and yes when it hit $237.50, I kind of cringed, but my bottle is staying with me and the other is still going to Cult follower in HK :)

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  7. Oh by the way....the person who sold the bottle above on ebay, has a 2nd bottle up for sale :X Wonder if it's numbered the same as the first which is 260.

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  8. Wow, someone is trying to sell it for $237.50 and can't even offer free shipping with that, haha. I do have to say that I wish the limit had been 1 polish each because then I would have been able to get in on time and get one. Oh well, that's what I get for having responsibilities. I'm sorry Maria, the snark isn't directed at you, it just feels like the scalpers are taking advantage of you and your customers. Needless to say I will not be supporting them, just you!

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  9. $237.50????? OMFGF!!! That is ridiculous and Im disgusted with the buyer who actually paid that amount of money for it. THERE ARE CHILDREN STARVING TO DEATH IN EVERY COUNTRY OF THE WORLD goddammit. Seriously peed off right now.

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  10. BTW, I also agree with Jessi. By making the limit 1 per person, more people would have been able to purchase it and made reselling on ebay probably a non-issue.

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  11. I read this post not sure what direction you were going to take. I love your honesty. Yes, it IS a big compliment to you that it can sell for crazy pricing. I was gifted captivated by two different beautiful individuals. To be totally honest, it never would have crossed my mind to sell it. I was so thrilled to be able to share a sold out polish with someone else. But that's just me. What really gets my goat is the people who buy FIFTY or ONE HUNDRED of a chanel or dior polish just to resell.

    And btw - you aren't chanel, and your polishes certainly aren't! they wear TEN TIMES BETTER THAN CHANEL!!

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  12. Well done on keeping it to a max. of 2 bottles per person otherwise the seller would have snapped up as many as possible

    Good on the person who accidently got a 2nd bottle for RAOK to someone else

    Can't wait for mine & wonder what number I got

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  13. Great post and great attitude Maria! Keep up the good work!! <3

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  14. And I truely hope you NEVER limit a polish to one per person. For those of us living outside the usa shipping fees are hefty. Me and my girlfriends often purchase in bulk to save on shipping and split them up ourselves. We are not buying 10 to resell, we are buying 10 as there are 7-10 of us. We often have issues with limits set to prevent what we are NOT doing. If someone wants to order two bottles, they should absolutely be able to. Yes, someone might resell a bottle, but lets be honest, if they want to sell it on ebay for 200.00+ then its really at the end of the day not the end of the world. annoying, yes, but thats life.

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  15. Interesting point of view, chapeau lady! ;)
    By the way, I'm still waiting my 2 bottles that will be split into smaller bottles for me and my friends as a gift. I will NEVER be rich, I think I'm not able to ;P

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  16. I'm completely naive when I say I don't understand the hate of ebay. Since I live in a capitalist country, that is one of the things we enjoy: free enterprise.

    Maria, I'd do the same thing with the sneakers scenario. And, I have a feeling most of those that are 'anti-ebay' would do the very same thing.

    You are being true to your standards and choose to focus on your own success. You know you will dilute your efforts if you go chasing scalpers. And if scalping wasn't successful, well, no one would be selling OR buying, right?

    Girlie, you are a peach! No one or thing can stand in the way of your success.

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  17. I'm glad you responded to this. When I came across Unicorn Puke on eBay it instantly bothered me. You're not Chanel, OPI, or huge brand. It would be blow to you vs. a larger company. You're right though, it's their bottle and their business. It is pretty cool despite the circumstance your stuff is on eBay. You've made it! I appreciate your great attitude. It is magnetic. :) <3

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  18. Your post was classy and right on the mark. Bravo:)

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  19. I would definitely say for limited edition bottles you should limit it to one bottle per person so this doesn't happen in the future and more people get the chance to buy a bottle! But overall great attitude about the situation!

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  20. It was bound to happen. I will wait for your next batch under the new name as I was one who was left out of the loop on the timing for the pre-order. But it should be flattering to you like it is I am sure for the silver jewelry designers who sell on QVC. I know Robert Lee Morris often talks about the collectability of his pieces and how it goes up in value he keeps seeing on eBay. Let's say - that guy does not need the $ - he is rich as all get it. Flatter yourself you came up with something that is sought after. You are the artist. You only stand to gain from those who see it in looking at sites selling other things. You name only spreads. Great post by the way. Now I need to make sure I get a bottle of the new run!

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  21. Well said, Maria! I think you are being true to both yourself as a business owner and a fellow nail polish addict. I think it's awesome somebody is willing to pay that much for a LE polish - especially since we all know who created the polish. But, I feel bad for the person who actually paid that much. Yes, it's LE, but, like you said, Clairvoyant is just around the corner and will be more widely available.

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  22. I love this post. This whole thing just shows that for whatever reason, there is demand for your creation. I can udnerstand the conflicting feelings but economics *is* always a mess because human behavior is not always rational. I find this kind of small scale economics where consumers create the demands and set prices real interesting. Limited edition stuff can get really valuable or just flop... You never know. But this won't be sustainable (as in people won't keep paying $237 for every bottle of puke or every LE polish) but it's amazing that this happened.

    You have great products and customer service and that's what will make you successful in the long term. But this is also a good sign. Exposure and attention is good for you.

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  23. I love your honesty. You can't help but be flattered but at the same time it really is pretty obnoxious that people do this. I'm amazed that anyone would pay that kind of money for a nail polish or any cosmetic item.
    Soon Karla Sugar will be starting a charity auction with 100% of the money going to Doctors Without Borders. In this kind of situation it's great to see things selling for a lot - but if it's for personal gain that's a no-no in my book.

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  24. i love your honesty on this post! im waiting to get my own bottle once its released..im bummbed that i missed out on the limited edition but that doesnt mean im going to buy a bottle for over 100+ (sorry) ..thanks for staying true to yourself! :)

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  25. I noticed some ebay auctions have charity signs on them.

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  32. Personally... I see nothing wrong with selling the polish in the first, place, even before reading the story of the person who sold it. It is not like people won't be able to get this polish later when the collection comes out, first of all. Plus... if people are willing to pay crazy amounts of money for it, then why is that her fault? Honestly, I think it is really cool that people like Cult Nails that much! Maria, I think you have a great attitude about it. And to the seller "anonymous," I think there are plenty of us out here who really don't think you did anything wrong, so don't let it worry you so much. :)

    I know that personally, I will be eagerly awaiting the release of Clairvoyant!

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  33. Honestly, I don't get why everyone is vilifying the seller. They started it at .99 and literally did NOTHING else. I could understand being mad if they set it as a buy it now for $200++ but the buyers are the ones who drove it up so damn high. What was the seller supposed to do, cancel the auction because strangers wanted to pay way too much for her item? I am so sick of seeing sellers treated like pariahs, why is no one angry at the people who bid the item up so high and actually set the price?

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  36. I'm torn. I get that people resell polish as they need the money but as so many have appeared on eBay it's obvious that some people only brought 2 to make a profit :(

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  37. I think it's nothing but a compliment to you and your creation that it's selling for so much on ebay. Sure, you're not getting the money, but it's really going to do something for your brand! You have the right attitude about it and that's all that matters. Things only get you down if you let them :-)

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  38. I shall say this : I can not wait to make someones day when I ship this puppy to a deserving lady. The fluke in shipping, will make another's day sparkly and bright. Thank you Maria, for being who you are..supplying us with these amazing creations..and keeping it real!

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  39. I understand the thrill of seeing a Cult polish sold at that price on Ebay. After all it's business for you, and it's good if it is successful (anyway I think that paying all that money for a polish is just crazy)! I don't think you can be held responsible for people reselling your polishes, fixing a limit of two allows international lacquerheads to share shipping expenses, as someone already mentioned. I missed the sale for a hair's breadth(I was thinking about a third polish to add and I spent too much time pondering) but if the color is the same, I won't mind waiting a little bit and my bottle having a different name on it!
    BTW You're great Maria :-)

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  40. just an FYI, someone I know is not selling her bottle because she planned to. She is having hard times with her family financially and it was a tough decision to decide and try to sell her precious bottle {after seeing how much the initial one went for} and hopefully make a few dollars to help pay bills. Not everyone has nefarious intentions, sometimes life just happens> Thank-you for your amazing polish and your wonderful contribution to the polish world! love you!!!!

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  41. My two cents and I don't have this polish although I think it is GORGEOUS.

    You created a limited edition. You even numbered them. You knew the cost to make it and bring it to the marketplace and you were comfortable with the price. Could you have made more profit because of the limited nature? Absolutely but you did what you thought was right. You're the one that needs to sleep at night.

    On eBay things are worth what people decide to pay. Personally, knowing that Clairvoyant is coming out, I wouldn't begin to bid on it. But some people REALLY want it and they couldn't get it through you. These resellers, I guess, are fulfilling someone's need. I'm the kind of person that has paid a crazy amount of money for Star Wars Legos that are no longer available in stores to make my son happy on Christmas morning so I know the thinking. When you are bidding on eBay the motivation of the seller doesn't really come into play. It's your dollar, your need.

    Take this eBay situation as a compliment and continue to sleep well at night. A beauty like this polish will take your brand to the next level. Your goals are one step closer and I wish you well.

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  42. Hey, I'll add my penny and a half (not really two cents worth) as well... I can't really bring myself to be terribly upset at somebody selling their extra (or only) bottle on Ebay, whether they are doing it for profit or charity or whatever. For me personally, I don't want to do that, but if I were $50 short of being able to save my dog's life and knew I could raise it by selling my extra bottle, I'd just do it. So I'd feel like a hypocrite if I said I'd never sell them - but without some kind of circumstance, I sure won't.

    I really hope you do continue to allow two bottles of limited editions, because I often buy one for my best friend or somebody else who cannot, and limiting it would mean I can't do that, but it's not like I'm going to not buy mine if I can't get a second.

    Thing is, since this is coming out in a non-limited bottle with a different name, what people are paying for is the bottle, not the actual polish, so I'd say take that as a HUGE compliment and be thrilled that your name is already worth so much. You deserve that - you've worked so hard on this, and given so much of yourself, so it only seems fair that you get the kudos that go with this.

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  43. It's just a testament of your success Maria. I am glad you're just taking things as they are and keep moving forward. ♥ you for this.

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  44. I've sold a few hard to find polishes on ebay. I put a lot of work into knowing which colors to look for and then spending the time to look through unorganized polish racks looking for the rare gems. I love the research involved and the thrill of finding those special polishes! I started my auctions at .99 and I had one sell for well over $50. The buyer was grateful and happy; why should I as a seller feel guilty about that?
    I know this situation may at first appear a bit different, but I think Maria's sneaker example is a great reminder that most of us would be happy to make a bit of profit for an item in our possession that ends up being worth more than we originally paid for it.

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